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Singular Dream Platform: The Resident & Staff Experience (Persona Book)

Version: 2026.2 (Deep Graph) Generated: Jan 2026

This document defines the Functional Ontology of People. It maps the complex web of relationships in the directory to specific Capabilities and Access Rights.

Each persona below owns a set of Capability IDs defined in the 06_PRODUCT_CAPABILITIES.md (The Functional Matrix). The technical link between a human persona and their allowed actions is managed by the Capability-Persona Matrix.

1. Governance & Forensic Standard (Standard 78)

Every persona in this book is subject to the Forensic Identity Lifecycle. - Verification Mandatory: No persona is active without Dual-Band (Email + SMS) verification. - Evidence Required: Every persona must link to an immutable forensic artifact (Deed, ID, Contract). - Zero-Permanency: All access is time-bound and subject to a Recertification Loop (Standard 79).

2. Ownership & Residency Layer (Member Hub)

The Legal & Physical Occupants.

  • Primary Owner (1 per Unit):
    • Role: Legal Anchor. The "Designated Voter".
    • Verification: Deed (1st/Last) + Government ID.
    • Recertification: 24 Months (Ledger vs. Tax Bill).
    • Capabilities: [GOV-VOTE-CAST], [GOV-PROXY-ASSIGN], [FIN-AR-PAY], [PROP-DEED-MANAGE].
  • Co-Owner (Many per Unit):
    • Role: Title Holder.
    • Verification: Deed/Tax Bill + Government ID.
    • Recertification: 24 Months.
    • Capabilities: [FIN-AR-PAY], [PROP-UNIT-VIEW].
  • Tenant (Long-Term):
    • Role: Leaseholder (> 30 days).
    • Verification: Lease Agreement + Government ID.
    • Recertification: Lease End Date.
    • Capabilities: [PROP-GUEST-PASS], [OPS-WO-SUBMIT], [OPS-AMENITY-BOOK], [PROP-LEASE-VIEW].
  • Resident (Family/Cohabitant):
    • Role: Living in the unit with Owner.
    • Verification: Government ID + Owner Auth.
    • Recertification: 12 Months.
    • Capabilities: [PROP-GUEST-PASS], [OPS-WO-SUBMIT].
  • Short-Term Guest (STR):
    • Role: Airbnb/VRBO Guest (< 30 days).
    • Verification: Passport/ID + Reservation ID.
    • Recertification: Booking End Date.
    • Capabilities: [PROP-ACCESS-TEMP].

1.C External Agents (Representation)

  • Property Manager (PM):
    • Role: Managing the unit for an absentee owner.
    • Capabilities: Full [OPS-*] rights for the unit. Limited [FIN-*] (Can pay dues, can't see owner's other assets).
  • Sales Agent (Realtor):
    • Role: Selling the unit.
    • Capabilities: [PROP-ACCESS-TEMP] (Showings).

3. Administration Layer (Staff Departments)

The Staff keeping the building alive.

  • Admin / Manager:
    • Goal: Executive Oversight.
    • Verification: Government ID + Employment Contract.
    • Recertification: Annual Performance/Contract Review.
    • Capabilities: SUPER_ADMIN scope for departmental operations.
  • Concierge / Engineering / Maintenance:
    • Goal: Service Delivery.
    • Verification: Government ID + Employee ID + Vendor List Lookup.
    • Recertification: Annual.
    • Capabilities: Departmental [OPS-*] and [TASK-*] subsets.

4. Governance Layer (Elected Officials)

The State.

  • Board Member / Vigilance:
    • Verification: Certified Election Result + Government ID.
    • Recertification: Term End Date (per Governance Assembly).
    • Capabilities: [GOV-MEETING-CHAIR], [FIN-AP-APPROVE], [UNI-AUDIT-LOG].
    • Mandate: Electronic voting requires secure credential transmission to Notaries.

5. Agent & Proxy Layer

Representatives.

  • Owner Agent / PM:
    • Verification: Notarized Power of Attorney / Management Contract.
    • Recertification: 12 Months (Mandatory Proxy Renewal).
    • Capabilities: Delegated [OPS-*] and [FIN-*] subsets.

6. The Forensic Storage Vault (Standard 80)

All identification and proof artifacts for the above personas are stored in the Forensic Vault (Encrypted GCS). - Privacy: Access is via short-lived Signed URLs. - Hashing: Official ID numbers are stored as salted hashes (HMAC-SHA256).

7. Registry-Driven Infusion (Standard 78)

Capabilities are injected into the session based on the validated persona link in the Community Graph.

4. Service Provider Layer (The Network)

External capability injection.

4.A HOA Vendors (Building Scale)

  • Contracted Vendor (e.g., Otis Elevator, Pool Service):
    • Scope: Common Areas.
    • Capabilities: [OPS-VEND-PORTAL] (Invoicing, Work Orders).

4.B Private Providers (Unit Scale)

  • Private Service (e.g., "My Maid", "My Plumber"):
    • Scope: Specific Unit(s) only.
    • Capabilities: [PROP-ACCESS-TEMP] (Gate code only).
    • Constraint: No access to building infrastructure or other units.

5. Commercial Layer (Concessions)

Profit-generating partners.

5.A Concession Operator

  • Role: Operates a commercial area (Cafe, Gym, Spa) within the building for profit or cost.
  • Scope: Specific Commercial Unit + Public Common Areas.
  • Capabilities:
    • [OPS-VEND-PORTAL]: Submitting facility issues to the HOA.
    • [PROP-ACCESS-STAFF]: Managing their own employee access.
    • [FIN-AR-PAY]: Paying unit rent/maintenance fees.
  • Constraint: No access to private residential data or building-wide financial records.

6. System Daemon ("The Robot")

  • Role: Automated enforcement and safety.
  • Capabilities: [OPS-IOT-REFLEX], [FIN-AR-DUNNING], [GOV-QUORUM-CALC], [UNI-AUDIT-LOG].

7. Registry-Driven Infusion (Standard 78)

Personas are no longer manually "assigned" as static strings. They are Forenscically Infused into the user's session based on the Community Graph: 1. Relationship Check: The system verifies the link (Deed, Contract, Asset Tag). 2. Registry Lookup: The CAPABILITY_REGISTRY (Standard 78) defines the "Bundle" of rights for that persona. 3. Active Infusion: Capabilities are injected into the AuthzSnapshot during context switching.